COVID-19 PRECAUTIONS – March 26, 2020 UPDATE

March 26th, 2020

Dear Residents, Family and Visitors,

We want to update you on our ongoing efforts to protect our Residents from COVID-19 (Coronavirus). Since this epidemic began, we have been updated almost daily regarding new precautions or restrictions that need to be put in place for senior living communities.

Below are the current procedures that we are being directed to follow from the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare & Medicaid Services (CMS). Please keep in mind there are no time frames for the measures we are taking at this time. When we are given an anticipated date of being able to return to normal operating procedures, we will notify you all.

We continue to monitor the CDC website on a daily basis, and will update messaging, guidance and policies based on the latest information and recommendations.

Santa Marta is currently following these practices, which apply to the entire campus:

• Visitors will not be permitted, except to visit Residents in end-of-life situations, or when a visitor is essential for the care of a Resident.
• Any visitor who is permitted to enter the facility will be required to complete a screening that will include a questionnaire and having their temperature taken. They will also be required to wear a mask.
• All essential Santa Marta staff members are required to complete a screening that will include a questionnaire and having their temperature taken. They will also be required to wear a mask.

Santa Marta is dedicated to helping Residents communicate with their family and friends outside of the community as much as possible. We have set up as many means of communication as possible, including phone calls and video conferencing. Please let us know if you need assistance in contacting your loved ones.

If you have any questions, concerns or comments, I encourage you to contact the Santa Marta Management team.

Thank you for your cooperation.

Sincerely,

The Santa Marta Team